Subject and application of the Terms

The General Terms and Conditions govern the relationship between Onlinebuy.pk (hereinafter referred to as “Onlinebuy.pk”) and the customer (hereinafter referred to as customer). These terms and conditions are part of every contract between Onlinebuy.pk and the customer. 

Offer

The prices in our offers and order confirmations are always binding. Errors and technical changes remain reserved. Stated prices refer to competitive, self and / or recommended retail comparison prices of the respective manufacturer. Any specified delivery dates are non-binding information from our Store. We endeavor to give these to the best of our knowledge.

 Pre – Booking

Pre-orders are treated with priority and can be obtained immediately at the cash-in-check-out. Whether an article is available in the respective warehouse, you can query online in the detail information of the desired article. In addition, all articles can be pre-booked online and can be delivered at you location.

Prices / payment options and default / retention of title

Purchases of goods must be paid for by invoice and / or by installment (including a prior credit check), in cash, Cash on Delivery, Online Funds Transfer, Direct Debit, Debit Card, Credit Card, Banker Check, Cross Check, Mobile Transaction e.g. Easy Paisa , Mobi Cash, Omni, U Pay . In addition, the customer can be paid for Purchase of Goods by credit card, Debit Card (MasterCard, VISA or Which Available in Pakistan).

Invoices (in the case of “Monthly Invoice (only for private customers)”) are in principle to be paid in full. An offsetting of the buyer against the company with undisputed. 

Holding of title

The ownership of the object of sale remains until full payment of all outstanding In the name of “Onlinebuy.pk” and can be entered in the corresponding register.

Return Policy

There is no general claim for return. Software is excluded from return. Items can be returned within 7 days to the desired ‘’Onlinebuy.pk’’ location. An exchange is only possible if the goods and the original packaging are undamaged, the packaging is not opened and the goods have not been used. In the case of a replacement, the original receipt must be presented. The exchange takes place at the day price valid on the day of exchange. The balance of the goods credit is made by a credit. In any case of return, return fee will be collected. Possibly Incurred shipping costs respectively Additional costs will not be refunded.

Warranty

Onlinebuy.pk only supplies brand-new products in original brand quality. Onlinebuy.pk assumes no guarantee or liability. Only incorrect dispatched products will be returned. The customer’s claims are limited to the extent of the manufacturer’s warranty. No warranty is granted for technical interventions and defects resulting from improper handling and external influences (moisture, liquids, and shocks). The exception is articles, which have been purchased together with a corresponding Onlinebuy.pk care warranty. In this case the conditions and benefits of the respective terms apply.

Excluded from the warranty are rechargeable batteries / batteries, projection lamps, wear and housing parts. In the case of defects and / or defects, for which there is no warranty, the buyer bears the costs for a possible troubleshooting and the associated expenses. The manufacturer’s Warranty always applies to items with a longer warranty period, which is stated on the invoice or attached with invoice or in the product box. In this case, this means that Onlinebuy.pk will forward the item (whose manufacturer or distributers or local distributor is not in the reach of customers) to the manufacturer for repair on behalf of the customer.

Within the warranty period, Onlinebuy.pk reserves the right to carry out a repair (repair) for items which are no longer available. To hand over a technically equivalent replacement item or a credit note to settle the warranty claims. The amount of a credit depends on the current value of the article or return the article undisputed. The final decision will be made by company relevant department.

The decision to repair or replace a device is made by Onlinebuy.pk. The customer is not entitled to commission third parties with a repair. In such case, there is no entitlement to reimbursement. The replacement or exchange items do not entitle to a warranty extension. For any change of the products, the warranty period remains binding from the first date of purchase. In the case of defects on hard disks or other storage media, Onlinebuy.pk is not liable for data loss. The customer is personally responsible for a corresponding security.

Different warranty conditions, which are noted e.g. on the packaging of the articles, can be declared country-specific by the manufacturer. These warranty conditions cannot be used and are therefore considered void. For direct or indirect damages as well as for loss of assets in case of defects or improper handling, any liability of Onlinebuy.pk is excluded. For software products, the customer is responsible for compliance with the license terms. Warranty claims must be recorded online in the customer account before sending the product (or by phone or email with a detailed description of the defect). Alternatively, they can also be handed in directly at a Onlinebuy.pk designated address or to authority or to a person. 

Complaints

In case of technical problems, first read the manuals supplied in written or electronic form. If necessary the hotline of the company Onlinebuy.pk can be contacted. For returns, no return authorization number is required. Complaints must be made in writing within 7 days from the date of purchase.

In the event of defects within the warranty period, the customer must return the product with the original proof of purchase and a detailed description of the defects to the Onlinebuy.pk return department (the third party warranty will be charged accordingly if it will handled by onlinebuy.pk) or to directly to the Manufacturer warranty department immediately after the defect has been noticed. Upon return, the product must either arrive in the original packaging or in perfect packaging at Onlinebuy.pk products such as CPU, memory, graphics cards, hard disks, etc. must be packed in an antistatic case. Otherwise the warranty expires.

Basically, the following articles are not returnable:

    • Products that have not been purchased from Onlinebuy.pk
    • Used products
    • Procurement products (items ordered on customer request)
    • Software and licenses
    • Open consumables (toner / filters, households etc.)
    • Opened hygiene products (headphones, razors, toothbrushes, etc.)

Data protection

The provisions of the Pakistan Data Protection Act are applied. Onlinebuy.pk does not store data from credit cards. The customer agrees to the processing of his data within the company Onlinebuy.pk.

The customer is obliged to treat his access data confidentially and not to pass it on to third parties. Onlinebuy.pk accepts no responsibility for damages incurred by the customer due to the misuse of his access data.

The online transfer of credit card information is encrypted via a 128 bit SSL certificate, which guarantees a secure payment mode.

Jurisdiction

All obligations are subject to Pakistan law. If parts or individual formulations of these terms and conditions should not, no longer or not completely comply with the applicable legal position, the remaining parts of these terms and conditions remain unaffected in their content and validity.

Terms and Conditions  

Contract

These general business, sales and delivery conditions govern the contractual relationship between the company Onlinebuy.pk (hereinafter referred to as the company) and the buyer / buyer (hereinafter referred to as customer) of goods and services of the onlinebuy.pk

Scope and validity

The present terms and conditions govern the rights and obligations in the relationship of the company to its customers. They apply to all business relationships between the company and the customer, in particular for the delivery of products and the provision of services, unless otherwise agreed in writing.

Terms and conditions of the customer are not applicable. Except that they have been expressly and in writing accepted by the company and are not inconsistent with the terms and conditions of the company.

Changes will be in the ‘’terms and condition’’ page in the website https://www.onlinebuy.pk customer will be advised to visit and read the page time to time.

Contract conclusion / communication

In the customer’s order is an offer to conclude the contract, which is accepted by the company by shipping the ordered goods. The company reserves the right not to accept the order.

The company usually informs and communicates by e-mail. The specification of a valid e-mail address is the responsibility of the customer. 

Prices

The prices of the products and services are quoted in Pakistani Rupees. Incidental costs such as payment fees and shipping costs will be charged in a separate position. The prices of the products are calculated at the time of the order confirmation by the company. 

Delivery terms

The specified delivery times are based on information from our warehouse and are not binding for the company. In no case can claims for damages against the company be asserted. The resulting delivery costs are displayed before ordering (in “shopping cart” and “cash register”). If the customer is in default of payment from previous deliveries, the company reserves the right to retain deliveries until all debts have been paid. 

Transfer of risk, transport and insurance

The company delivers exclusively to valid postal addresses within Pakistan.

If the customer picks up the goods in the premises of the company, the risk of accidental loss or accidental damage with the transfer of the goods to the customer. If the company sends the goods to the customer, the risk passes to the customer when the goods are handed over by the carrier to the customer.

If the delivered products have obvious material or manufacturing defects, including transport damage, the customer is obliged to claim the corresponding defects immediately after receipt, at the latest after 7 days, to the supplying company (post office, courier) and then to the company. Furthermore, the customer is obliged to keep all packaging material until the case has been settled.

Terms of payment

Decisive are the terms of payment of the cash register of the online shop “choose payment method”. The company decides which payment method applies. Partial deliveries are to be paid within the scope of the individual delivery.  

Retention of title

All goods ordered by the customer remain the property of the company until full payment of the purchase price. The goods must be kept in a resalable condition by the customer until then.

Defects

The customer has to check the goods for completeness and to report obvious defects (transport damages; see point (Transfer of risk, transport and insurance) immediately after receipt, at the latest after 7 days of the company. Otherwise, the delivery is deemed accepted by the customer. 

Withdrawal from the contract / right of return

In case of typing or calculation mistakes the company is entitled to withdraw from the contract. This also applies if the prices were calculated incorrectly by the company as well as by the supplier.

There is a limited right of withdrawal of ordered and a limited right of return of delivered goods: A withdrawal from the contract by the customer, after the order has been accepted by the company, is possible under the conditions.

Unopened products

Unopened products can be returned within 7 days of the invoice date for the full value of the goods. The return / delivery is the responsibility of the customer. These products are exempted from return: notebook, PC (especially those from the “PC Configurator”), TV, software, multiple items ordered, and items excluded from return under the product description.

Open / Used Products

The return / delivery are the responsibility of the customer. Products with traces of use of any kind or products without original packaging cannot be returned.

Warranty

The private customer (consumer with a purchase intention for private use) is entitled to warranty claims within the scope of the applicable law. Warranty claims are excluded for commercial customers (consumers with purchase intent for commercial use).The buyer is entitled to warranty claims of the manufacturer in the scope and scope granted by him.

The customer is obliged to inform himself beforehand whether the manufacturer is responsible for the Warranty processing directly to the manufacturer or to the Onlinebuy.pk(which products comes under onlinebuy.pk care warranty), Onlinebuy.pk will not fulfill the manufactured or third parties warranty under any consequences. The respective process of the manufacturer or the companies applies. The delivery costs to the company have to be borne by the customer. The defect is repaired at the option of the company by replacing the product, repairing the defective part or crediting it at the present value. If the assessment of the faulted product reveals that the defect was caused by the customer, for direct or indirect damage, which may be caused by defects, the company assumes no liability within the legal limits.

The company reserves the right to replace the replacement only after the assessment by the Onlinebuy.pk Return Department. If the manufacturer of the product offers its own replacement service, the company reserves the right to refer the customer to the manufacturer. 

Repairs / Services

The stated service prices are valid in the company’s premises, unless otherwise stated. Both the delivery from the customer to the company and back to the customer is the responsibility of the customer and is at his own expense. Express repairs are chargeable according to the valid service price list of the company. If an agreed duration of the service cannot be kept, the company is not liable for it. Collection dates will be announced to the customer by the company by telephone or in writing or Email

Applicable Law and Jurisdiction

The provisions of Pakistan law apply. Pakistan law is also applicable if the customer has his domicile or domicile abroad or if he has to be delivered abroad. Jurisdiction for all claims (subject to divergent mandatory jurisdictions of federal law) in connection with contractual agreements with Onlinebuy.pk

If parts or individual formulations of these terms and conditions should not, no longer or not completely comply with the applicable legal position, the remaining parts of these terms and conditions remain unaffected in their content and validity.

Copy Right

All copy rights are reserved. All the content, images, pictures text, information on this website www.onlinebuy.pk is only to read by customers, and not allowed any entity or subject to copy the information from the site name www.onlinebuy.pk for any purpose.